Under the applicable legislation, if you are contracting as a consumer, you can cancel the contract at any time within 7 working days from the date of delivery of your order, you must contact us through our email firstname.lastname@example.org indicating the product information, or by calling the telephone number 034 676 471 885.
In case of change, you will pay the direct costs of returning the product, will be sent the product which replaces the previous one and will be refunded the difference if the new product has a smaller amount if the new product has a larger amount you have to pay the difference by either our method of payment. You will bear the direct costs of returning the product.
Where you believe that at the time of delivery the product does not meet the terms of the contract, you must contact us immediately through our email email@example.com indicating the product information as well as the damage to, or by calling the telephone number 034- 676 471 885 where we will indicate how to proceed.
You may return the product by handing at home with a a courrier that we send to you.
You may return the product by handing at home with a a courrier that we send to you We proceed to carefully examine the returned product and will notify you by email, within a reasonable time, whether to return or replacement thereof (if any). The refund or replacement item shall be made as soon as possible.
Amounts paid for products that are returned because of any fault or defect, where one exists, will be refunded in full, including delivery costs incurred to deliver the item.